Frequently Asked Questions

Before contacting us, please browse our FAQ.

Pink and white 50th birthday balloon with dog
What is a Balloom?

A Balloom (pronounced buhloom) is a 7-ft balloon structure that blooms from your front yard to honor a special occasion or event like a birthday, graduation or corporate party. Our most popular balloom creations are numbers, letters, and symbols. We handle the delivery, setup and take down of the balloons.

How big are Ballooms™?

Ballooms™ are approximately 7 feet tall.

 

How many colors can I choose?

We offer an array of multiple colors for you to choose from. You can choose to have one color or multiple colors.

How long do Ballooms™ stay in my yard?

We leave Ballooms™ in your yard for 2 nights and will come back to remove it.

Does weather affect the balloons?

Yes, life of the balloons can be affected by certain weather conditions. For maximum balloon life direct sun should be avoided.

Do you deliver on holidays?

We are closed Thanksgiving, Christmas, and New Years Day, but please call or email to inquire about other holidays.

Can you deliver/install outside normal delivery hours?

Yes, we can deliver outside our scheduled delivery time for an additional $50  fee.

Can I request a special design?

We welcome your creativity and can custom create most symbols, Greek letters, and shapes. Custom order fee may apply

Is delivery, install and pick up included in price?

Delivery is included in certain areas, if you are outside the included area there is a delivery fee. Please see our pricing and delivery maps for Austin and Houston for balloon delivery fees in your area.

 

Can you include a special note or card with my order?

Yes, if you would like to include a special note, please let us know!

Do I have to be home when you deliver the Balloom?

No, you do not need to be home for the install. If you have special directions as to where you want the Balloom placed please inform us prior to delivery date.

What payment types do you accept?

visa, american express, mastercard, personal check & cash

Where can Ballooms™ be installed?

Outside in the ground only! Ballooms™ are designed to “Bloom” from the ground.  Ballooms™ are staked in the ground and can go in lawns, dirt, or sand.  Please inquire if you have a special circumstance.

Do you offer promotions or specials?
Yes, we do! Become a Ballooms Insider and never miss one of our great promotions! Subscribe to our mailing list here.